{ Josh Rendek }

I have released an update to BlueBug today that addresses the following issues that were brought up in comments:

• v1.1 - 9/9/2008 - RELEASED
1. Added a line to the config.php to limit registered users to posting. Add $config[registered] = 1; in your config.php file to only allowed registered users (if upgrading).
2. Added a last insert id function to the Database class.
3. Administrators now get emails when new tickets have been added.
4. Assign to list for tickets now properly displays all users.
5. When a user is assigned to a ticket, they are notified by email.
6. Priority # changed to text for easier reading.
7. Users are now emailed when their ticket is closed, if they are registered.
8. There is now a user administration area in the admin panel.

I have to say this is one of the niftiest features I’ve found so far in Google’s Chrome:

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[caption id=“attachment_80” align=“alignnone” width=“300” caption=“Google Chrome's Element Inspector”][/caption]

Took me about 20 minutes to figure out why this wasn’t working when installing yum:

After you follow the instructions at http://wiki.centos.org/TipsAndTricks/BrokenVserver You get to the part where your trying to install rpm-python. This doesn’t work quite as you’d hoped.Â

Error:

# rpm -Uvh rpm-python-4.4.2-48.el5.i386.rpm

warning: rpm-python-4.4.2-48.el5.i386.rpm: Header V3 DSA signature: NOKEY, key ID e8562897

error: Failed dependencies:

        rpm = 4.4.2-48.el5 is needed by rpm-python-4.4.2-48.el5.i386

So clear all the other RPM’s you installed, download these three from the repository (varies if your using 64 bit or i386)

I’m always trying to find a good method of monitoring system performance and logging it, but today I ran into a rather strange issue that I couldn’t find on google.

sar 0 was returning high idle percentages:

# sar -u 0

08:17:29 AM       CPU     %user     %nice   %system   %iowait     %idle

08:17:29 AM       all     18.11      0.01     11.66     70.22    3549.42
running top didn't produce 3.5k % idle and in fact the system was nearly 98% idle. 
The quick fix is to simply run

yum update sysstat
That fixed the problem immediately on the box I was using.

Hope this helps someone else.

Made a fresh look for BlueScripts, hope it’s a bit easier on the eyes now.

BlueBug demo site:

http://bb.bluescripts.net/

Let me know what you think by leaving a rating!

I will be finishing up the admin functions and installation scripts for a new bug reporting system called BlueBug the next few days that will be open source and free, look forward to it!

Got my new Intuos drawing tablet (the bamboo one) and did a few sketches:

Here is a quick way to set a timezone:

<php putenv(‘TZ=America/New_York’); >

A list of timezones for php: http://www.theprojects.org/dev/zone.txt

To get the timezones into a file quickly:

wget http://www.theprojects.org/dev/zone.txt

cat zone.txt | awk ‘{ print $3}’ » timezones.txt

Remove the first few lines and you have an easily read file that you can make a selection box out of.